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Effortlessly Simplified & Powerful Multi-Channel CPaaS Platform
Accelerate lead generation, drive commerce and sales, and delight customers with personalized support using Dove Soft's CPaaS Platform
Scale your customer engagement with a reliable SMS API
Send and receive text messages without latency, with a superior network of direct carrier connections in over 160 countries
Harness over 10 years of
experience with the world’s most connected platform
With industry-leading expertise, you can deliver superb customer experience through our global network.
Authentication
Verify users quickly and efficiently. Provide your users with a fast and simple OTP & 2FA process, supported by a failover solution. Enable OTP login via mobile number or email address.
Campaigns
Launch powerful multi-channel campaigns across SMS, WhatsApp, Email, and more with ease.Track performance in real-time and drive better engagement with AI-powered insights.
Conversations
Forge connections and drive conversions like never before. Enhance your conversion rate with SMS, Voice, email, RCS, and WhatsApp, incorporating images, CTA actions, and more.
Chatbots
Boost customer engagement with our smart WhatsApp & RCS chatbot - available 24/7 to answer, support, and convert!
Failovers
We Make sure your urgent messages never fail. Send Communications through secure channels. API automatically handles switch routes to make sure your message gets delivered successfully.
Easy Interactions
Cloud APIs are built keeping developers in mind. This helps Easy understanding and Implementing things with knowledge base API docs and 24X7 Support.
Leverage a single API to automate conversational engagement
across various messaging channels
SMS
Leverage quick, reliable and scalable SMS API to deliver SMS in 160 countries
Explore SMS
Whatsapp Messaging API
Leverage Whatsapp to connect, converse and care for customers
Explore Whatsapp
RCS
Interactive mobile experiences between enterprises and customers with RCS
Explore RCS
Voice
Boost agent productivity and enhance CSAT with voice API
Explore Voice
Execute transactional email for purchase confirmations or shipping updates
Explore Email
Instagram messaging API
Engage with followers through Instagram Messaging API
Explore instagram
Platform capabilities to make you a
superhuman
Live Agents
Integrations
Encrypted content
Auto-short URL
Fallback
File GPT
Empower your employees to do more
Improve agent efficiency by bringing all digital conversations, context and support actions in single view.
Seamless integrations with multiple e-commerce portals, CRMs & more.
Incorporate our cloud API capabilities into your business workflow through our trusted integration partners.
This tool enables you to encrypt sensitive SMS contents such as one-time passwords, and banking transaction details.
This functionality is exclusively available through the SMS API.
No one, not even our support staff, can decrypt the contents of these encrypted SMS messages.
The system can automatically identify URLs within SMS content, whether they are from HTTP links or the user interface.
The application then converts this lengthy URL into a shortened, unique URL specific to each mobile number.
When the user clicks on this shortened URL, the application will track and record the timing, device category (e.g. computer or mobile device), operating system, and browser information.
Configure specific conditions for message status: Undelivered, Delivered, Read, or Action Taken (e.g. Button Clicked).
Define the next communication channel and its corresponding message template to keep the conversation flowing.
Upload a PDF file that showcases your services or products.
Allow your customers to ask any questions related to your business, and this tool will provide answers drawn from the uploaded document.
You can also integrate this tool into your WhatsApp and RCS chatbots.
Conversational automation for every industry
We understand your business and can make every customer touchpoint
conversational across marketing, commerce, and support
BFSI
Transform customer experiences with secure, efficient, and personalized interactions
● Customer Onboarding
● Loan Inquiries
● Fraud Alerts
● Policy Renewal & Claims
Retail
Engage shoppers with personalized and dynamic communication at every stage of their journey
● Product Recommendations
● Order Tracking
● Loyalty Programs
● Feedback Collection
Food & Beverage
Revolutionize customer interactions with faster, seamless communication for dining and delivery services
● Order Management
● Menu Assistance
● Delivery Updates
● Customer Feedback
Education
Streamline communication between institutions, students, and parents with advanced automation
● Admissions Assistance
● Class Reminders
● Student Support
● Parent Engagement
Healthcare
Deliver faster, reliable, and personalized care with conversational automation tailored to healthcare providers
● Appointment Scheduling
● Symptom Checks
● Prescription Refills
● Patient Follow-Ups
Travel
Enhance traveler experiences with instant, personalized assistance at every touchpoint
● Booking Assistance
● Real-Time Notifications
● Travel Recommendations
● Post-Travel Engagement
Check OutWhat customer is saying
about us
The OTP SMS service from Dove Soft Limited has been a game-changer for our online business. The delivery is always prompt, and the security features ensure a safe experience for our customers.
Fintech Products and Solutions India Pvt Ltd
The failover feature with nocode workflow builder has been a lifesaver. My campaigns seamlessly switch to multiple channels, ensuring maximum reach.
Gurukrupa Realcon
Before using this platform, our marketing campaigns were a patchwork of different tools. Now, we have a centralized solution that allows us to create, manage, and optimize all our campaigns from one place
khadims
The drag-and-drop interface makes it incredibly easy to design complex workflows. We've been able to create highly personalized customer journeys that drive conversions.
Bikanervala
The platform's(mobiCOMM) analytics and reporting features are invaluable. We can track the performance of our campaigns in real-time and make data-driven decisions.
Zee Limited
Our previous communication platform was unreliable and prone to outages. With this solution, we've experienced 100% uptime and have been able to maintain consistent communication with our customers.
INOX Leisure
Our company was struggling with high customer churn rates. By implementing a chatbot-powered support system, we were able to reduce churn by 25% and improve customer satisfaction.
EaseMyTrip
Why Choose Dove Soft
We Scale with You
Regardless of one or million messages you send, our SMS infrastructure will ensure you that they deliver on time.
Secure
We offer enterprise-grade security to customers in highly-regulated sectors.
Enterprise-grade
We connect your messaging flow directly over 220+ carriers in 200+ countries for international delivery that is best in class.
Compliance & developers
We align you with the support and developer team. We ensure that your dove soft experience is smooth and successful.
Goodbye isolated interactions.
Hello Dove Soft.
Where every message meets its perfect match, right when it matters most.